MONTCLAIR PROPERTY
OWNERS ASSOCIATION 

Frequently Asked Questions

Already Opted-In:

Starting May 1st, 2025, single-family lot owners that have already opted-in for trash service will have a new, separate account that can be linked to their homeowner account in the Connect Resident Portal. They will receive a separate monthly statement for their trash assessment. Additionally, there will be a new account number for trash starting with M2. Homeowners already enrolled in trash who pay via ClickPay will have this additional account inserted on their user profile. They will be able to configure autopay separate from their regular assessment. Homeowners who pay by check or use personal online banking must make trash payments separately from regular assessments.

Trash accounts must be added in the Connect Portal by each homeowner to be able to view balances. Click here to learn more about FSRConnect. Instructions for adding the second unit in Connect are available on the Assessments Page under the Tutorial section.

Billing:

Homeowners who are not part of a sub-association, will be billed directly through the MPOA. There will be a separate statement sent for trash services. If the trash fee is paid in full, no statement will be sent.

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Payments:

Payments are due on the first (1st) of the month each month, however owners have the option to pay annually in full or monthly. Payments can be made at the same time and using the same payment method as assessments, via online through ClickPay, mail, or at the MPOA office. Owners who pay their assessments online via check must use a separate check with their new M2 account number in the memo section. Owners who pay via ClickPay MUST ensure their autopay configuration is set up in the separate account. Each fee (assessment and trash) has its own account number and must be paid or scheduled separately. To review ClickPay configuration options please visit https://www.montclairva.com/assessments. 

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Changes to Opting In or Out:

Opting in or out of service can only be done during the annual opt-in/out period from August 1st to September 30th each year, with changes not taking effect until the beginning of the next fiscal year (May 1st). Changes cannot be made at any other time during the year. All opt-in and opt-out requests must be submitted in writing. Please include your name and address, and send to the MPOA at trashservices@montclairva.com.

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Opt-In/Out Period for Existing Homeowners NOT Part of a Sub-Association:

Enrollment dates are between August 1st and September 30th each year, late sign-ups can NOT be accepted. To ensure effective and reliable service, homeowners not part of a sub-association, have the ability to opt-in or out of service on an annual basis, between August 1st and September 30th each year, with their election for service becoming effective the following fiscal year on May 1st. Find out here if you are part of a sub-association.

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Live In a Sub-Association?

Sub-associations can opt-in for trash services with Disposal Services, LLC but must opt-in as a whole to take advantage of this service. Homeowners within a sub-association should contact their respective sub-association Board of Directors for the status of your trash services. Those who are ONLY part of Southlake Recreation Association, and not part of a townhome sub-association, are eligible to opt-in for trash services through MPOA directly. 

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Renters/Residents (Not the Deeded Homeowner):

Please contact the deeded homeowner directly regarding trash services for your residence.

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New Homeowner/Resales:

The sole exception to changing an opt-in/out selection outside of the annual opt-in/out period will be for new homeowners that are not part of a sub-association. New homeowners of these lots will have the ability to change their seller’s previous election for trash service within thirty (30) days of closing on their home by providing written notice to the MPOA office at trashservices@montclairva.com or by visiting the MPOA office to fill out the trash services form during business hours. If a homeowner does not opt-in or opt-out (does nothing) within the thirty (30) day period of closing on their home, trash services will automatically default to the previous owner's selection. 

Service Days:

All items (trash, recycling, and yard waste) will be picked up once a week, on Wednesdays. 

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Trash and Recycling Containers:

All containers used for trash services must be Disposal Services containers. You will receive one 96-gallon trash tote (grey lid) and one 96-gallon recycling tote (blue lid) by May 1st, at no charge. To replace damaged, lost or stolen containers due to a fault not caused by Disposal Services, there will be a $75 charge for a trash tote replacement and a $15 charge for a recycling tote replacement, billed by Disposal Services directly to the HOMEOWNER. 

Yard Waste (MARCH – DECEMBER):

Yard waste consists of wood chips, grass clippings, leaves, plants, flowers, tree and yard trimmings. Pick-up is the same day as trash and recycling. ​​

• All yard waste must be placed in brown paper bags, or in a can labeled “YARD WASTE."

• PLASTIC BAGS cannot be used. 

• No root balls, stumps, or branches over 4 feet long will be picked up.

• All branches and sticks must be tied together in 4 feet bundles.

• Christmas tree pick-up will be the FIRST two weeks of January.

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Special Pick-Up Items:

• Bulk items such as couches, chairs and household items can be picked up at NO ADDITIONAL FEE on any scheduled pick-up day. Scheduling is not required.

• All "white goods" such as washers, dryers, stoves, and other appliances will be picked up at NO ADDITIONAL FEE. Please call Disposal Services ahead when these items are curbside, as they are not transported by your regular trash truck.  A separate truck will be sent to pick up these items.

  • You may contact Disposal Services directly at 703-441-1111 or disposalservicesllc@yahoo.com​.

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*Combustible or toxic materials (motor oil/ paint/ gas) will not be taken.

*No tires, rock, concrete, or any construction debris will be picked up.

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Cancelling American Disposal Services (ADS):

Cancellation should be effective April 30th of any given year where the homeowner opted-in to trash service with Disposal Services LLC to begin that following May.  Homeowners must contact ADS to cancel their current individual trash services (this is not handled by the MPOA) and arrange a container pick-up date with ADS directly.  Please contact ADS no later than two weeks prior to their new service start date with Disposal Services LLC to comply with ADS's required 2-week cancellation notice policy.

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Please contact the MPOA office at 703-670-6187 or trashservices@montclairva.com to report any missed

pick-ups and/or trash service issues. 

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*An additional fee may be charged in the event that Prince William County (PWC) Landfill begins charging for dump fees; and/or 

In event that fuel costs exceed $6.50 per gallon, an additional fee of 2% will be charged per month. If the cost of fuel subsequently drops to $6.50 or less per gallon, the 2% additional fee will cease.